Privacy Policy

Effective Date: 2nd Feb 2026
Last Updated: 2nd Feb 2026

Aurum Solar Ltd. (“Aurum Solar”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or contact us regarding our solar services.

This policy complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Submit a contact or inquiry form

  • Request a solar assessment or quote

  • Contact us by email or phone

  • Apply for employment

  • Subscribe to updates or communications

This information may include:

  • Name

  • Email address

  • Phone number

  • Property address

  • Information about your energy usage or project

  • Any information you choose to provide in your message

We may also collect limited technical information automatically when you visit our website, such as:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of visit

This information helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested information

  • Provide solar assessments, quotes, or services

  • Communicate regarding your project or request

  • Improve our website and services

  • Maintain internal business records

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

How Your Information Is Stored and Protected

We take reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, or misuse.

Your information may be stored securely in:

  • Email systems

  • Customer relationship management (CRM) systems

  • Secure website hosting environments

Access to your information is limited to authorized personnel who require it to perform their duties.

Third-Party Services

We may use trusted third-party services to support our business operations, including:

  • Website hosting providers

  • CRM systems (such as Zoho Bigin)

  • Email service providers

  • Analytics tools

These providers are required to protect your information and use it only for authorized purposes.

Cookies and Website Tracking

Our website may use cookies or similar technologies to improve functionality and analyze website usage.

Cookies help us:

  • Understand how visitors use our website

  • Improve website performance

  • Provide a better user experience

You may disable cookies through your browser settings if preferred.

Your Rights and Choices

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information, subject to legal requirements

To make a request, please contact us using the information below.

Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless longer retention is required by law.

Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Aurum Solar Ltd.
Email: hello@aurumsolar.ca
Website: www.aurumsolar.ca